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This blog is a series of articles on Identity and Access Management (IAM) from a group of Okta Sales/Solution Engineers (SEs). You will find Okta-centric articles and IAM domain articles, some written here and others collected from other sites where we wrote them.

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Recent Articles

OIG Access Requests – Cancelling a Timer

If you’re familiar with the timer feature in Okta Identity Governance (OIG) Access Requests, you may have wondered if you can cancel a running timer and if so, how? Let’s show how it can be done. If you’re not familiar with the timer feature, have a read of this article: https://iamse.blog/2022/07/27/oig-access-requests-using-the-new-timer-feature/. A timer is used … Continue reading OIG Access Requests – Cancelling a Timer

OIG – Triggering Workflows From Access Certification Reviews

Okta Identity Governance (OIG) provides an access certification component for reviewing users and their access. When reviewing access, a reviewer (such as a users manager) can approve or revoke the access (or reassign). With the revoke action, the access certification campaign can be configured to automatically remove access or do nothing (i.e. leave the access … Continue reading OIG – Triggering Workflows From Access Certification Reviews

OIG Access Requests – Clearing “Stuck” Requests

When working with Okta Identity Governance (OIG) Access Requests, you may find a request in a “stuck” state, where you can’t complete a step or the request doesn’t automatically close when done. Perhaps you’re testing a new Request Type and missed a step or have something misconfigured when you tested it. As an administrator you … Continue reading OIG Access Requests – Clearing “Stuck” Requests

Reassigning Managers for an Access Certification Campaign

A common requirement for Identity Governance and Administration (IGA) controls is for reassignment when a reviewer, like a manager, goes on leave. Okta Identity Governance (OIG) currently supports manual reassignment of access certification reviews by an administrator or by the reviewer themselves. But what about automatic reassignment based on a change to the user profile, … Continue reading Reassigning Managers for an Access Certification Campaign

Access Certification – Helping Reviewers Decide whether to Approve or Revoke Access

The user interface, and general user experience, has been a challenge with Identity Governance and Administration (IGA) products for many years. Unlike many IT products, IGA solutions are used by all business users and need an easy to use and understand interface. This is particularly so with Access Certifications – business owners (like managers or … Continue reading Access Certification – Helping Reviewers Decide whether to Approve or Revoke Access

OIG – Certification for External System Entitlements

A common ask for Okta Identity Governance (OIG) is to be able to do access certification on external application data. Currently OIG can only run campaigns on objects (group memberships and application assignments) in the Okta Universal Directory (UD). Importing of external system entitlements is on the product roadmap. But with some understanding of the … Continue reading OIG – Certification for External System Entitlements

OIG Access Requests – Where Do I Assign Teams?

A common concern from a new Okta Identity Governance (OIG) Access Requests deployment is “I can’t see the Application or Group list when building a Request Type”. The most common cause is the assignment of Teams. Teams are the access control mechanism built into OIG Access Requests. They control who can create and own Request … Continue reading OIG Access Requests – Where Do I Assign Teams?

Auth0 Integration with Okta Workflows – Part Two

This blog post is part two in the series. The first post can be found here: Auth0 Integration with Okta Workflows – Part One For large organizations comprised of numerous independently managed business units, centralizing identity can be extremely challenging. Okta hub-spoke architecture model has been key in solving this issue for many organizations for … Continue reading Auth0 Integration with Okta Workflows – Part Two

Generate Auth0 Access Token via Okta Workflows

Okta Workflows makes it easy to automate identity processes at scale – without writing code. Using the if-this-then-that logic, Okta’s pre-built connector library and the ability to connect to any publicly available API, anyone can innovate with Okta. The Customer Identity Cloud (aka Auth0 Identity Platform), a product unit within Okta, takes a modern approach to … Continue reading Generate Auth0 Access Token via Okta Workflows

Optimising Twilio Flex Licensing with Okta Workflows

Twilio Flex, Twilio’s contact centre solution, supports SAML 2.0 for Agent and Supervisor provisioning and access. Users are provisioned Just In Time into TaskRouter workers with skills and attributes created or updated when a user logs in. Unfortunately Twilio provides no standard way of de-provisioning users. This means that Flex licenses may continue to be … Continue reading Optimising Twilio Flex Licensing with Okta Workflows

Search Okta System logs and upload logs into a REST endpoint

Okta Workflows makes it easy to automate identity processes at scale – without writing code. Use if-this-then-that logic, Okta’s pre-built connector library, and the ability to connect to any publicly available API to enable anyone to innovate with Okta. Workflows templates provide flow builders with pre-built, configurable flows for common identity automation use cases. Flogrammers can … Continue reading Search Okta System logs and upload logs into a REST endpoint

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