Workforce Identity

Optimising Twilio Flex Licensing with Okta Workflows

Twilio Flex, Twilio’s contact centre solution, supports SAML 2.0 for Agent and Supervisor provisioning and access. Users are provisioned Just In Time into TaskRouter workers with skills and attributes created or updated when a user logs in. Unfortunately Twilio provides no standard way of de-provisioning users. This means that Flex licenses may continue to be … Continue reading Optimising Twilio Flex Licensing with Okta Workflows

Choosing Specific Factors in OIE with the API

Okta Identity Engine provides increased flexibility for Authentication with Application Level Policies and easy to configure passwordless sign-in experiences. These are covered extensively in our deployment guides: Authentication policies deployment guide and Passwordless authentication deployment guide. It also provides a simplified administrator experience by moving from Factor sequencing to Assurance Models. This new experience is simple … Continue reading Choosing Specific Factors in OIE with the API

Manage user devices authorised to access applications

Fine grained Device level authorisation was not really possible before devices became a first class citizen in the Okta Identity Engine. User Devices (with Okta FastPass installed) could always be Suspended or Deactivated in OIE (Directory → Devices), but this would prevent the user from using their device to access any applications in Okta. This … Continue reading Manage user devices authorised to access applications

Office 365 / Azure AD seemless Users and Password’s Migration to Okta

In today’s world, more and more organizations are looking at simplifying their Identity and access management solution in order to better secure their identity but also to reduce cost while improving the user experience. One of the use case we see more and more is organizations using Okta to centralise their users coming from mutliple … Continue reading Office 365 / Azure AD seemless Users and Password’s Migration to Okta

Okta End-to-End Passwordless and true SSO Experience into Microsoft Azure Virtual Desktops (AVD)

As we evolve through the new “normal”, most organizations are looking to extend their digital user experience to frictionless in order to increase workforce productivity while working from anywhere. This is where Identity and Access Management plays a fundamental part to it and one of the key capability to enhance user experience is “PasswordLess”. At … Continue reading Okta End-to-End Passwordless and true SSO Experience into Microsoft Azure Virtual Desktops (AVD)

Setup Okta as IdP with ADFS (SP)

Take the advantage of Okta Passwordless experience to access all your ADFS integrated applications. In this article we are Integrating Okta as IDP with ADFS as SP where Salesforce has been SAML integrated with ADFS. Prerequisites: Active Directory running 2008 R2 or higher. ADFS installed and configured. (ADFS doesn’t need to be exposed to the … Continue reading Setup Okta as IdP with ADFS (SP)