Bring Your Own Messaging Provider: WhatsApp OTP with Inline Hooks & Workflows

Okta's Identity Engine introduced an Inline Hook for Telephony effectively allow you to replace Okta's inbuilt SMS solution with your own provider. This empowers customers to manage their own numbers and providers around the world allowing for cost and delivery optimisation. It also paves the way for adding additional channel options for OTP messages. Messaging … Continue reading Bring Your Own Messaging Provider: WhatsApp OTP with Inline Hooks & Workflows →

A Single Source of Truth – Okta as a Whole of Business Identity Solution, Part 1

Introduction Over the last several years, an increasing number of organisations have begun to question the business value delivered by their continued use of on premise directory services, such as Active Directory. As a group of products, many on premise directory services do what they do exceptionally well, assuming they are well managed and you … Continue reading A Single Source of Truth – Okta as a Whole of Business Identity Solution, Part 1 →

Optimising Twilio Flex Licensing with Okta Workflows

Twilio Flex, Twilio's contact centre solution, supports SAML 2.0 for Agent and Supervisor provisioning and access. Users are provisioned Just In Time into TaskRouter workers with skills and attributes created or updated when a user logs in. Unfortunately Twilio provides no standard way of de-provisioning users. This means that Flex licenses may continue to be … Continue reading Optimising Twilio Flex Licensing with Okta Workflows →

Introducing the Authors – David

Hi, before launching into a bunch of blog posts, I thought I should introduce myself. I'm David Edwards, one of the authors of this site. I've been working at Okta since Sept 2020, working in IAM since I joined IBM Tivoli in Sept 1998, and working longer than I care to remember. Whilst I've covered … Continue reading Introducing the Authors – David →

Create PFX certificate from Certificate and Private Key (Godaddy) on Windows with CertUtil

1.) Gather your files in one folder with same name. Example (domain.cer, domain.key) 2.)From CMD go to the folder and type: certutil -MergePFX domain.cer domain.key