OIG Access Requests – Using the New Timer Feature

This article explores the new Timer feature in Okta Identity Governance (OIG) Access Requests. It provides an overview of the new function and how it could be used for a long-term (days or weeks) access request and a short-term (hours) privileged access request. This article assumes a familiarity with the OIG Access Requests workflows. For … Continue reading OIG Access Requests – Using the New Timer Feature

Designing OIG Access Requests for Ease of Use

Access Requests are designed to be used by all people in an organisation. So making the interface and information presented be more user friendly should be a goal of any deployment. In this article we look at what information is presented to end-users by Okta Identity Governance (OIG) Access Requests and how you can use … Continue reading Designing OIG Access Requests for Ease of Use

OIG Access Requests – Requesting Access in Slack

A key benefit of Okta Identity Governance is the ability to interface with access request flows via chat tools such as Slack and Microsoft Teams. This article provides a summary of the different ways users can request access in Slack and how to monitor the progress of a request in Slack. Article contents: Overview of … Continue reading OIG Access Requests – Requesting Access in Slack

Integrating ServiceNow with OIG Access Requests

One of the standard integration points with Okta Identity Governance (OIG) Access Requests is to log a ticket of an access request in an ITSM tool like ServiceNow. This article explores the integration between OIG Access Requests and ServiceNow. Article contents: Overview of IntegrationServiceNow Integration SetupAdding ServiceNow Ticket Creation to a FlowExecuting the FlowConclusion Overview … Continue reading Integrating ServiceNow with OIG Access Requests

Requesting Roles Through OIG Access Requests

This article looks at how Okta Identity Governance (OIG) can be used to provide a role-request feature in Access Requests. The example used is roles for Salesforce. Role Request for Salesforce Article contents: What Roles?An Example - Salesforce.com and Some Role GroupsRequesting The Role Groups DirectlyUsing Configuration Items for a List of GroupsAccess Request Flow … Continue reading Requesting Roles Through OIG Access Requests

ASA PreAuthorization with Okta Workflows

This article explores how standard Okta self-service access requests and Okta Workflows can be used to implement Just-In-Time access to Okta Advanced Server Access. It assumes some understanding of Okta, Okta Workflows and Okta Advanced Server Access objects and capabilities. Article contents: Just-In-Time Access with Okta Advanced Server AccessRequest ASA Preauthorization With Okta and WorkflowsOverviewPreauthorization … Continue reading ASA PreAuthorization with Okta Workflows