OIG Access Requests – Understanding User Grouping

Understanding user grouping mechanisms in the Okta Identity Governance (OIG) Access Requests mechanism is important to building and running access request flows. It can be confusing and this article aims to address the confusion. Note that OIG Access Requests is the old atSpoke product. The term “Okta” in this article refers to the Okta Identity … Continue reading OIG Access Requests – Understanding User Grouping

Certifying Access for Disconnected Application in Okta

The beauty with Okta is that there are over 500 applications in the Okta Integration Network that enables Admins to automate the user lifecycle. For these apps, Okta Identity Governance enables immediate remediation based on access reviews. There are still many applications that don’t and won’t support this, which creates a challenge when it comes … Continue reading Certifying Access for Disconnected Application in Okta

OIG Access Requests – Using the New Timer Feature

This article explores the new Timer feature in Okta Identity Governance (OIG) Access Requests. It provides an overview of the new function and how it could be used for a long-term (days or weeks) access request and a short-term (hours) privileged access request. This article assumes a familiarity with the OIG Access Requests workflows. For … Continue reading OIG Access Requests – Using the New Timer Feature

Historical Reporting of OIG Access Requests

A common request asked is how to look at past access request events. Currently you can see the results of the requests in the Okta System Log and also in the Okta Identity Governance (OIG) Access Requests admin console. This article will explore these. Article contents: OverviewEvents in the Okta System LogNative Events and ReportingReporting … Continue reading Historical Reporting of OIG Access Requests

Designing OIG Access Requests for Ease of Use

Access Requests are designed to be used by all people in an organisation. So making the interface and information presented be more user friendly should be a goal of any deployment. In this article we look at what information is presented to end-users by Okta Identity Governance (OIG) Access Requests and how you can use … Continue reading Designing OIG Access Requests for Ease of Use

OIG Access Requests – Requesting Access in Slack

A key benefit of Okta Identity Governance is the ability to interface with access request flows via chat tools such as Slack and Microsoft Teams. This article provides a summary of the different ways users can request access in Slack and how to monitor the progress of a request in Slack. Article contents: Overview of … Continue reading OIG Access Requests – Requesting Access in Slack

Integrating ServiceNow with OIG Access Requests

One of the standard integration points with Okta Identity Governance (OIG) Access Requests is to log a ticket of an access request in an ITSM tool like ServiceNow. This article explores the integration between OIG Access Requests and ServiceNow. Article contents: Overview of IntegrationServiceNow Integration SetupAdding ServiceNow Ticket Creation to a FlowExecuting the FlowConclusion Overview … Continue reading Integrating ServiceNow with OIG Access Requests

OIG Access Requests – What Else Can You Do?

The Okta Identity Governance (OIG) Access Requests module is built for requesting (and reviewing/approving) access to applications or groups in Okta. However, the module can do a lot more with the actions provided for the Okta integration. This article explores these and gives some examples of how they can be used. Article contents: Okta Actions … Continue reading OIG Access Requests – What Else Can You Do?

Requesting Roles Through OIG Access Requests

This article looks at how Okta Identity Governance (OIG) can be used to provide a role-request feature in Access Requests. The example used is roles for Salesforce. Role Request for Salesforce Article contents: What Roles?An Example - Salesforce.com and Some Role GroupsRequesting The Role Groups DirectlyUsing Configuration Items for a List of GroupsAccess Request Flow … Continue reading Requesting Roles Through OIG Access Requests