OIG Access Requests

This page is for articles relating to the new Okta Identity Governance (OIG) Access Requests function.

OIG Access Requests Overview

Access Requests is the component of OIG that came from the atSpoke acquisition. As it is a new function with some unique capabilities, it makes sense to consolidate all OIG Access Requests articles here.

The following figure shows how Access Requests works in the wider Okta Identity Governance ecosystem.

OIG Architectural Overview

Access Requests integrates with the Okta Identity Cloud (Okta) to retrieve users, groups and application lists, and also it runs actions in workflows that will update (or retrieve) objects in Okta Universal Directory (e.g. add user to group, assign user to application).

Access Requests can also integrate with ITSM tools like ServiceNow and Jira to log tickets.

Users (including access request reviewers, such as managers, and administrators) may interface directly with Access Requests through the user interface, or via a chat bot in Slack/Teams. In the wider Okta picture, all of these could be SSO’d to from the Okta Dashboard.


OIG Access Requests Posts

The following articles are specific to OIG Access Requests.

OIG Access Requests – Understanding User Grouping

Understanding user grouping mechanisms in the Okta Identity Governance (OIG) Access Requests mechanism is important to building and running access request flows. It can be confusing and this article aims to address the confusion. Note that OIG Access Requests is the old atSpoke product. The term “Okta” in this article refers to the Okta Identity … Continue reading OIG Access Requests – Understanding User Grouping

OIG Access Requests – Using the New Timer Feature

This article explores the new Timer feature in Okta Identity Governance (OIG) Access Requests. It provides an overview of the new function and how it could be used for a long-term (days or weeks) access request and a short-term (hours) privileged access request. This article assumes a familiarity with the OIG Access Requests workflows. For … Continue reading OIG Access Requests – Using the New Timer Feature

OIG Access Requests – Requesting Access in Slack

A key benefit of Okta Identity Governance is the ability to interface with access request flows via chat tools such as Slack and Microsoft Teams. This article provides a summary of the different ways users can request access in Slack and how to monitor the progress of a request in Slack. Article contents: Overview of … Continue reading OIG Access Requests – Requesting Access in Slack

Integrating ServiceNow with OIG Access Requests

One of the standard integration points with Okta Identity Governance (OIG) Access Requests is to log a ticket of an access request in an ITSM tool like ServiceNow. This article explores the integration between OIG Access Requests and ServiceNow. Article contents: Overview of Integration The primary focus of the Okta Identity Governance (OIG) Access Requests … Continue reading Integrating ServiceNow with OIG Access Requests

OIG Access Requests – What Else Can You Do?

The Okta Identity Governance (OIG) Access Requests module is built for requesting (and reviewing/approving) access to applications or groups in Okta. However, the module can do a lot more with the actions provided for the Okta integration. This article explores these and gives some examples of how they can be used. Article contents: Please note … Continue reading OIG Access Requests – What Else Can You Do?

Requesting Roles Through OIG Access Requests

This article looks at how Okta Identity Governance (OIG) can be used to provide a role-request feature in Access Requests. The example used is roles for Salesforce. Article contents: What Roles? If you’re familiar with the Okta Identity Cloud data model, you will know there are users, groups and applications but no roles (other than … Continue reading Requesting Roles Through OIG Access Requests